How do I change my email or password?

Password

Open your account settings and choose Change password. You will need your current password.

If you cannot sign in, use Forgot password on the sign-in page. We email you a link. The link expires, so use it soon after it arrives — if it has expired, just request another.

Email address

Change it in your account settings. We send a confirmation to the new address, and the change takes effect once you have opened that link — that is what stops somebody changing your address to one you do not control.

Until you confirm, the old address stays active. If the message does not arrive, check the spam folder before asking us: confirmation emails land there more often than any other kind.

If you signed in with Google

You do not have a password with us at all, so there is nothing to change here — manage it with Google instead.

If you have lost access to the email account itself

Write to us from any address and tell us as much as you can: the old address, roughly when you registered, and any payment reference. We will not move an account to a new address on a single message, because that is precisely how accounts get stolen, but we will work through it with you.