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Help centre

How do I pay with Fawry?

  1. Choose your plan and select Cash at Fawry at checkout.
  2. We give you a reference number. Write it down or leave the page open.
  3. Take that number to any Fawry outlet and pay in cash.
  4. Your subscription starts as soon as the payment is confirmed to us.

You do not need to keep the page open

The reference stays valid after you close the browser, and you do not have to come back to this site to finish. Pay at the outlet whenever suits you and the subscription activates on its own.

If you lose the number, sign in and it is on your dashboard and at Checkout → your payment reference.

How long confirmation takes

Usually minutes, occasionally longer depending on how quickly the payment reaches us. You will get an email when your subscription is active.

Until it is confirmed we will not tell you the subscription is active, even after you have paid — the page you land on after checkout says the payment is being processed, deliberately, because saying otherwise would be a lie until the money has actually arrived.

If you paid and nothing happened

Wait an hour, then write to us with your reference number and the date and time you paid. Do not pay twice.

Late payments are honoured. If your reference expired before you got to the outlet and you paid anyway, tell us — we will not take the money and refuse the subscription.

Email support@growkills.com and tell us what happened. If it is about a specific attempt, include the date and question type — it saves a round trip.

If it is about a particular attempt, tell us the date and question type — it saves a round trip.